Sunday, July 5, 2009

Power of Positive Talk

I remember my dad teaching me the power of language at a very young age. Not only did my dad understand that specific words affect our mental pictures, but he understood words are a powerful programming factor in lifelong success.

One particularly interesting event occurred when I was eight. As a kid, I was always climbing trees, poles, and literally hanging around upside down from the rafters of our lake house. So, it came to no surprise for my dad to find me at the top of a 30-foot tree swinging back and forth. My little eight-year-old brain didn\'t realize the tree could break or I could get hurt. I just thought it was fun to be up so high.

My older cousin, Tammy, was also in the same tree. She was hanging on the first big limb, about ten feet below me. Tammy\'s mother also noticed us at the exact time my dad did. About that time a huge gust of wind came over the tree. I could hear the leaves start to rattle and the tree begin to sway. I remember my dad\'s voice over the wind yell, "Bart, Hold on tightly." So I did. The next thing I know, I heard Tammy screaming at the top of her lungs, laying flat on the ground. She had fallen out of the tree.

I scampered down the tree to safety. My dad later told me why she fell and I did not. Apparently, when Tammy\'s mother felt the gust of wind, she yelled out, "Tammy, don\'t fall!" And Tammy did... fall.

My dad then explained to me that the mind has a very difficult time processing a negative image. In fact, people who rely on internal pictures cannot see a negative at all. In order for Tammy to process the command of not falling, her nine-year-old brain had to first imagine falling, then try to tell the brain not to do what it just imagined. Whereas, my eight-year-old brain instantly had an internal image of me hanging on tightly.

This concept is especially useful when you are attempting to break a habit or set a goal. You can\'t visualize not doing something. The only way to properly visualize not doing something is to actually find a word for what you want to do and visualize that. For example, when I was thirteen years old, I played for my junior high school football team. I tried so hard to be good, but I just couldn\'t get it together at that age. I remember hearing the words run through my head as I was running out for a pass, "Don\'t drop it!" Naturally, I dropped the ball.

My coaches were not skilled enough to teach us proper "self-talk." They just thought some kids could catch and others couldn\'t. I\'ll never make it pro, but I\'m now a pretty good Sunday afternoon football player, because all my internal dialogue is positive and encourages me to win. I wish my dad had coached me playing football instead of just climbing trees. I might have had a longer football career.

Here is a very easy demonstration to teach your kids and your friends the power of a toxic vocabulary. Ask them to hold a pen or pencil. Hand it to them. Now, follow my instructions carefully. Say to them, "Okay, try to drop the pencil." Observe what they do.

Most people release their hands and watch the pencil hit the floor. You respond, "You weren\'t paying attention. I said TRY to drop the pencil. Now please do it again." Most people then pick up the pencil and pretend to be in excruciating pain while their hand tries but fails to drop the pencil.

The point is made.

If you tell your brain you will "give it a try," you are actually telling your brain to fail. I have a "no try" rule in my house and with everyone I interact with. Either people will do it or they won\'t. Either they will be at the party or they won\'t. I\'m brutal when people attempt to lie to me by using the word try. Do they think I don\'t know they are really telegraphing to the world they have no intention of doing it but they want me to give them brownie points for pretended effort? You will never hear the words "I\'ll try" come out of my mouth unless I\'m teaching this concept in a seminar.

If you "try" and do something, your unconscious mind has permission not to succeed. If I truly can\'t make a decision I will tell the truth. "Sorry John. I\'m not sure if I will be at your party or not. I\'ve got an outstanding commitment. If that falls through, I will be here. Otherwise, I will not. Thanks for the invite."

People respect honesty. So remove the word "try" from your vocabulary.

My dad also told me that psychologists claim it takes seventeen positive statements to offset one negative statement. I have no idea if it is true, but the logic holds true. It might take up to seventeen compliments to offset the emotional damage of one harsh criticism.

These are concepts that are especially useful when raising children.

Ask yourself how many compliments you give yourself daily versus how many criticisms. Heck, I know you are talking to yourself all day long. We all have internal voices that give us direction.

So, are you giving yourself the 17:1 ratio or are you shortchanging yourself with toxic self-talk like, " I\'m fat. Nobody will like me. I\'ll try this diet. I\'m not good enough. I\'m so stupid. I\'m broke, etc. etc."

If our parents can set a lifetime of programming with one wrong statement, imagine the kind of programming you are doing on a daily basis with your own internal dialogue. Here is a list of Toxic Vocabulary words.

Notice when you or other people use them.

Ø But: Negates any words that are stated before it.
Ø Try: Presupposes failure.
Ø If: Presupposes that you may not.
Ø Might: It does nothing definite. It leaves options for your listener.
Ø Would Have: Past tense that draws attention to things that didn\'t actually happen.
Ø Should Have: Past tense that draws attention to things that didn\'t actually happen (and implies guilt.)
Ø Could Have: Past tense that draws attention to things that didn\'t actually happen but the person tries to take credit as if it did happen.
Ø Can\'t/Don\'t: These words force the listener to focus on exactly the opposite of what you want. This is a classic mistake that parents and coaches make without knowing the damage of this linguistic error.

Examples:
Toxic phrase: "Don\'t drop the ball!"
Likely result: Drops the ball
Better language: "Catch the ball!"

Toxic phrase: "You shouldn\'t watch so much television."
Likely result: Watches more television.
Better language: "I read too much television makes people stupid. You might find yourself turning that TV off and picking up one of those books more often!"

Exercise: Take a moment to write down all the phrases you use on a daily basis or any Toxic self-talk that you have noticed yourself using. Write these phrases down so you will begin to catch yourself as they occur and change them.

Copied from a forwarded mail. Dont know about the author.

Struggling to get a receipt for attending Pravasi Bharatiya Divas 2009 (happened on Jan 2009).

This will be one of the posts to escalate my personal issue.



I attended the Pravasi Bharatiya Divas 2009, happened between 7th & 9th January 2009 at Chennai Trade Centre, Chennai. I have yet to receive the receipt for my participation. The conference costed me Rs.5138 and I am unable to get reimbursement from my department since I do not have the receipt. I have sent mails to the email addresses they gave and there was no response.

I do not know how many of the Indian origins who attended the conference underwent similar troubles. The conference is to gather NRIs and encourage them in investing in India. But if the organizers of the conference are this lethargic about even sending the receipt for attending the conference, I do not see any reason for the participants to have good mood to invest in India. Will they not think India is always like this and things are not done at pace? Anybody listening?

The e-mail I sent to organisers on Jan 2009 is attached below.



---------- Forwarded message ----------
From: Thiru malai thirumalairaja@gmail.com
Date: Mon, Feb 2, 2009 at 2:34 PM
Subject: Re: FW: Receipt for PBD2009 :: successful registration transaction.
To: Amit Gautam amit.gautam@in.kuoni.com
Dear Amit,
I could not login. The click here button is disabled. Can you please help me on this. I need to provide the bills.
Thanks,
Thiru.

On Mon, Jan 19, 2009 at 12:27 PM, Amit Gautam <amit.gautam@in.kuoni.com> wrote:
Dear Thirumalai,
Please note that he receipt can be printed online by login with your username and password.
Regards,
Amit

From: Web Master [mailto:webmaster@cii.in]
Sent: Friday, January 16, 2009 1:24 PM
Subject: FW: Receipt for PBD2009 :: successful registration transaction.
----Original Message-----
Sent: Thu 1/15/2009 11:30 PMTo: webmaster@ciionline.org
Subject: Receipt for PBD2009 :: successful registration transaction.
Dear Sir/Madam,
I attended PBD 2009. I am a MBA (I year student) from IIT Madras. I need ahelp from you. I need a receipt for the registration I did for reimbursementpurposes from my department. Can you please help me regarding this?My address isXXXXIf you can send me the reciept to this address, that would be great.
Awaiting for your response,
Thirumalai.
---------- Forwarded message ----------
From: <webmaster@ciionline.org>Date: Mon, Jan 5, 2009 at 7:11 PM
Subject: PBD2009 :: successfull registration transaction.
Dear Mr Thirumalai R,
Thank you for Paying for your registration at the Pravasi BharatiyaDivas being held in Chennai Trade Centre, Chennai from 7th to 9th January2009.Your registration number is PBD09-0636.
Your unique Username is thirumalairaja@gmail.com.
Your unique Password is XXXX.
Please use your user name and password to book your accommodation andany other transport / travel requirement.Updated information on the event - programme, related events,accommodation etc will be available on the website http://www.pbdindia.org/
Since accommodation in Chennai is very heavily booked in the month ofDecember / January, we once again request you to block youraccommodation immediately. Please contact the official Travel Agent -SITA Destination Management with you requirements atpbdreservations@ciionline.org. <pbdreservations@ciionline.org>
Please do get in touch in case you require any clarification or furtherinformation.We look forward to having you with us at the Pravasi Bharatiya Divas 2007.
Yours sincerely,
*Madhu Pillai*
DirectorConfederation of Indian Industry
The Mantosh Sondi Centre23
Institutional AreaLodi Road,
New Delhi - 110003
Tel: + 91-11-24629994 - 7/
Fax: + 91-11-24615693

Funding poor students...(For Bangalore students only)

If you have come across any bright students coming from poor financial background who have finished their 10th standard this year (April 2009) and scored more than 80%, please ask them to contact the NGO-Prerana (supported by Infy foundation).

The NGO is conducting a written test and those who clear the test will be eligible for financial help for their further studies. Please ask the students to contact the people mentioned below to get the form

#580,shubhakar,
44th cross,
1st ‘A’ main road,
jayanagar 7th block
Bangalore

mob no
9900906338(saraswati)
Mr.shivkumar( 9986630301) -he sits at hanumanthnagar office
Ms.Bindu(9964534667 )-she sits at yeshwantpur office

Even if you dont know anyone, please pass on this info, some one might be in need of this help desperately.

Anything that triggers my response

16/6/09

Succeed on your own terms

I read a book today today and here are the good & important points to define success in your own terms

1. Focus on what you have rather than what you don’t

2. Always play like you are trying out for the team

3. Be who you are right now

4. Pursue something that is completely and totally interesting to you

5. Embrace your hopes

6. Customize yourself

7. Respond from the heart when disaster strikes

8. Understand your thoughts so you can create your future

9. Be true to your conviction

10. Look in the mirror and be able to say “I did the right thing”

11. Know what your stand for

12. Don’t let others define you

13. Reinvent yourself

14. Accept your own challenges

15. When you get sick of what you are doing, stop doing it

16. Challenge your status quo

17. Admit when you have made the mistake and turn the situation around

18. Realize when you are lucky and grab your opportunity

19. Find something that no one else is doing and make it yours

20. Develop the strength of your own choice

21. Don’t leave your thoughts behind

22. Know how to retire

23. Asset Yourself

24. Surround yourself with the right people

25. Set your watch for now

26. Don’t take it personally

27. Don’t be afraid to be first


16/6/09

Customer service in ICICI Anna salai branch (For cheque deposit)

I wanted to encash a cheque today and went to ICICI Anna salai branch. The system in ICICI bank was to pin the cheque with the pay-in slip and drop in the drop box. But ICICI has upgraded the system like this.

When I entered the branch, one of the executives approached me to help. I thought it is a normal procedure and I don't need his help. But due to his continuous attention on me, I told him that I need to drop a cheq

ue. He got my cheque, wrote my acc no & mobile no on the reverse side. Then comes the automated part...

1. He goes to an automated computer and types twice my account number.

2. He types the amount on cheque, he confirms with me everytime when he enters.

3. The system asks for the cheque, he inserts the cheque like we feed the printer. It gives a receipt (image) which has a xeroxed proof of my cheque leaf.

I was amazed by this upgradation that ICICI has done and I really felt very satisfied by their service. I think this is the real "PROOF" part in service marketing that we studied in theory. Earlier one used to have an uncertain feeling till the cheque is through. With this kind of slip, you will never have any doubt about the encashment and safety of cheque and there can be no discrepency. Great application of technology.


14/6/09

My View on accusing Microsoft...
Microsoft Has Found The Cheapest Meals In America (Or Is Just Cheap)
http://linkbee.com/ATW6P

MS should stop doing this which creates unnecessary doubts on its reputation (and of course ...these unnecessary blogs & comments on whether it is doing right or not). If MS wants to do charity, let it keep that seperate from business and just display that it is donating this much to the charity and let it not relate with any products and downloads. Because then the act of donation or charity will depend on the success or failure of the products advertised. Keeping philanthrophy snd business will clear all the unnecessary complaints & assumed talks. Let the only the intention and action prevail, not stories and assumptions.

Values

VALUES TO DEVELOP A POWERFUL ENLIVENING FORCE

I am the Enlivening Force to the various roles of my life and it is not the roles which enable me to survive

I can change myself, if and only if, I change what goes into my mind

I understand it does not matter how much I have, but what really matters is, what I do with what I have

I will count my blessings and never my troubles

I will not imitate others.

I understand it is my prime responsibility to strive continuously, to be myself

I will put enthusiasm into life

I will be character oriented and not reputation oriented

I will vaccinate myself against excusitis

I will always operate in the circle of my influence and not in my circle of concern

I will be proactive

I will be unconditional

I will meditate



VALUES TO DEVELOP AN EMPATHIC PERSONALITY

I understand any day can be the last day of human life


I understand relationship is not built on agreement, but it is built by understanding

I understand people need people

I understand people are people, for they are not creatures of logic but creatures of emotions

I understand every human being is unique and they have the right to be different

I understand that the only way to get the best of an argument is to avoid it

I understand I cannot communicate myself out of a problem, caused by my misbehaviour

I understand people treat me the way I teach them to treat me

I understand if I don't say NO within a relationship, one day I will have to say NO to the relationship

I understand intimacy in relationship is built by being transparent in relationship

I understand it is not what I feel within, but it is the expression of the feeling that makes a difference in relationship



VALUES TO ENJOY HARMONIOUS RELATIONSHIP WITH FELLOW HUMAN BEINGS

I understand it is not the question of whose mistake it is in relationship, it is the question of whose life it is

I will accept people as they are and adjust to the differences

I will respect fellow human beings for they are human beings

I will not be sarcastic and will not laugh at other's expense

I will not speak ill of anybody and speak all the good I know of everybody

I will admit it immediately and emphatically, the moment I realise I am wrong

I will maintain personal integrity

I will practice courtesy all the time

I will first listen to understand and then communicate to be understood

I will begin every conversation in a friendly way, dramatize my ideas during the conversation and communicate only to a prepared mind

I will communicate from the other person's perspective

I will ask questions instead of giving direct orders

I will clarify expectations explicity

I will pratice detached attachment in every role of my life



VALUES TO STOP WORRYING AND START LIVING

I understand, I have to pay an exhorbitant price for worry in terms of my health

I understand between the hater and the hated, it is always the hater who gets hurt more

I will not expect gratitude

I will not worry about the past

I will profit from my losses, for failure is an event and it is not me

I will not operate from guilt

I will face any trouble the following ways:- First ask myself, what is the worst that can possibly happen,- Then prepare mentally to accept the worst,- Finally, I will strive to improve on the worst

I understand fear of calamity hurts me more than the calamity itself

I understand more than the problem it is my reaction to the problem which hurts me more

I will not fuss about trifles

I understand as long as I can laugh at myself and at my life, life and others can never hurts me

I will cooperate with the inevitable, for I understand, in life, such is the way

I understand even when everything seems lost, me the enlivening force and the rest of my life, remains



VALUES TO BE AN EFFECTIVE LEADER

I will celebrate life and be the cause for celebration


I will be genuinely interested in people

I understand leadership is WITH people and not ON people

I understand people will follow my examples and not my advice

I will have passion for excellence

I will assume unconditional responsibility

I will always give my very best and a little more in all my actions

I will relax at my work

I will be a contributor and not a consumer

I understand leadership is in evolving transactional opportunities into transformational opportunities



VALUES TO EXECUTE EFFECTIVE LEADERSHIP

I will operate from "You win I win" frame of mind and heart in all human interactions

I understand that the person who follows the leader most efficiently, is usually the person who develops into a leader most rapidly

I understand that a person's name is to the person the sweetest and most important sound in any language

I will praise the slightest improvement and every improvement

I will offer criticism to the performance and encouragement to the performer

I will appeal to the nobler motives of the person

I will develop my team of offering to be the first assistant to every member of the team

I understand people are created only through delegation of accountable work, which invites consequences, favourable and unfavourable

I understand a behaviour recognised and rewarded will be repeated

I understand people need reminding for remembering

I will help people to expand themselves, by challenging them to go beyond their limitations



VALUES TO INTEGRATE STANDARD OF LIFE WITH QUALITY OF LIFE

I understand time management is not clock management, but it is life leadership

I understand I need goals to lead my life

I understand what I get by achieving my goal is insignificant compared to what I become in achieving my goal

I will detach myself from the result and intensely attach myself to the process

I understand there is no shortcut to Quality of life

I will subordinate my likes and dislikes to the purpose of my life

I understand if I am tough on myself, life will be infinitely easy on me

I will not say YES when I have to say NO

I understand things which matter most, should never be at the mercy of things which matter least, just because they are convenient

I understand while urgency acts on me, it is me who has to act on important matters

I understand I have to balance my roles and I have to balance my producing capacity with production in each of my roles

I understand redundant roles hamper the quality of my life

I will choose the best day of the week to organise my week and my peak hours of the day to execute the most important activities of the day



VALUES TO BE A COMPLETE HUMAN BEING

I understand it is not in being born as a human being, but it is in living as a human being I live a human life

I understand feeling is in the being domain and never in the becoming domain

I understand I am the creator of my own feelings

I will be the embodiment of love

I will love everything that has life and use everything that is lifeless

I understand everything has a limited life span

I will be conscious

I will do everything in life, out of happiness and not for happiness

I understand to live life in totality is to live every moment of life intensely

I understand " When ego comes, everything else goes"

I will analyse my experiences and improve myself, by standing apart from myself and practice introspection at the close of everyday

Copied from
http://www.almamater.com/values.htm